Privacy,Delivery and Returns Policy

Shipping Policy

For same-day shipping of in-stock items, orders must be placed by 14:00 UK time. If your order is placed after 14:00 noon and it is NOT back-ordered, your item will be shipped the following official Business Day.

– We ship via Post-Office daily Monday-Friday 52 weeks a year EXCEPT for weekends, holidays, and our official company holiday closures. If ALL your ordered items are in stock your order will typically ship the same or the following ‘Business Day’ after your order has been officially placed, payment completed, and address verified.


NOTE:

We try to keep everything in stock, but in the event of a temporary ‘back-order’ we will notify you via email within 1 Business Day that your product is on back order.  Before we could process your on-line order request and correctly adjust available quantities.

– ALWAYS SHIP TO SHIPPING ADDRESS whenever possible for fastest delivery.

– Signature-Required on ALL Packages Over £50, due to the highly increased number of reported package thefts from customers’ doorsteps. Moreover, an adult ‘over-18’ signature is required to legally sign for the package. Hence, we recommend sending your item to your place of business so someone is available to sign for the delivery.

ORDERS ARE SHIPPED TO THE BILLING ADDRESS!

 

All Ultimate Build and Fly’s orders containing separate billing and shipping addresses, names will be held for complete Pay Pal verification.

INTERNATIONAL SHIPPING

Keep in mind all Pay Pal-paid international orders can still get immediate shipment!

so please provide the following information:
– Sender’s first name and last names, and telephone number.
Address City, Country,Post Code/ Zip Code.

When we got this information, we’ll ship immediate


SHIPPING CARRIERS & DELIVERY METHODS

Ultimate Build and Fly uses Royal Mail for our primary contracted shipping carrier. For large or high value items we use UPS their service is not necessarily the cheapest but it’s extremely fast & highly reliable worldwide. Their online automated package tracking service is also second to none


FLAT SHIPPING (AIR MAIL SERVICE)

For inexpensive Flat Shipping for your order, it can be shipped to worldwide. Your package may arrive via Royal Mail Post parcel force delivery services (depending on the areas we will choose a different carrier.

Please be advised some countries the delivery time will take about 1-2 week and more.

Please be advised some countries mail package tracking is NOT AVAILABLE, but we will provide tracking information by the post-office’s website.


SPLITSHIPPING’ POLICY & FFEES

For orders containing multiple items, Ultimate Build and Fly will normally hold shipments until ALL items are officially in-stock; we’ll ship everything together to minimize shipping costs. However, upon customer request, we will gladly ‘split-ship’ you’re in-stock items immediately and then send the out-of-stock items upon arrival at Ultimate Build and Fly.

Please be advised there is an additional ‘split-ship’ service fee for all customer-requested Ultimate Build and Fly split shipments. This split-shipping service is ONLY available for Ultimate Build and Fly orders.


ORDER HANDING TIME

  • 24~48 hours to Process the order (EXCEPT weekends and holidays).
  • Ultimate Build and Fly doesn’t guarantee same day shipping for all order.

SHIPPING & RETURN POLICY

We guarantee satisfaction with all of the products we sell, and do our best to ensure you’re getting products you’ll love.

If you are not completely satisfied with your purchase, you may return the item within 14 days of delivery your order. The item(s) must be unused, including original packaging, parts and paperwork.

Orders returned in a new, ready-to-sell condition will receive a full and prompt refund, excluding any shipping costs.

Ultimate Build and Fly does not accept returns of used items, returns of products noted in the description as non-returnable, or items returned more than 14 days after delivery.

*International orders may only be exchanged if the item is defective. No other returns/exchanges will be accepted.
Limited Warranty Policy – All warranties are limited at the discretion of Ultimate Build and Fly.
Warranted against manufacturing defects for 30 days from the date of purchase.

Return Shipping Cost
The buyer is responsible for return shipping costs, includes product warranty.

 

 

Privacy Policy

Website Visitors

Like most website operators, Ultimate build and Fly collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Ultimate build and Fly purpose in collecting non-personally identifying information is to better understand how Ultimate build and Fly visitors use its website. From time to time, Ultimate build and Fly may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Ultimate build and Fly also collects potentially personally-identifying information like Internet Protocol (IP) addresses. Ultimate build and Fly does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.

Gathering of Personally-Identifying Information

Certain visitors to Ultimate build and Fly websites choose to interact with Ultimate build and Fly in ways that require Ultimate build and Fly to gather personally-identifying information. The amount and type of information that Ultimate build and Fly depends on the nature of the interaction. For example, we ask visitors who use our forums to provide a username and email address. In each case, Ultimate build and Fly collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with Ultimate build and Fly. Ultimate build and Fly does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Ultimate build and Fly may collect statistics about the behaviour of visitors to its websites. For instance, Ultimate build and Fly may reveal how many downloads a particular version got, or say which plug-ins are most popular based on checks from a web service. However, Ultimate build and Fly does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Ultimate build and Fly discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors, and affiliated organizations that (we) need to know that information in order to process it on Ultimate build and Fly’s behalf or to provide services available at Ultimate build and Fly’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Ultimate build and Fly website, you consent to the transfer of such information to them. Ultimate build and Fly will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors, and affiliated organizations, as described above, Ultimate build and Fly discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when Ultimate build and Fly believes in good faith that disclosure is reasonably necessary to protect the property or rights of Ultimate build and Fly, third parties, or the public at large. If you are a registered user of a Ultimate build and Fly website and have supplied your email address, Ultimate build and Fly may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Ultimate build and Fly and our products. We use our website to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request, we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Ultimate build and Fly takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Ultimate build and Fly uses cookies to help Ultimate build and Fly identify and track visitors, their usage of Ultimate build and Fly website, and their website access preferences. Ultimate build and Fly visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Ultimate build and Fly’s website, with the drawback that certain features of Ultimate build and Fly’s websites may not function properly without the aid of cookies.

Privacy Policy Changes

Although most changes are likely to be minor, Ultimate build and Fly may change its Privacy Policy from time to time, and in Ultimate build and Fly’s sole discretion. Ultimate build and Fly encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

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